Terms of service

Terms of Service

Overview

This website is operated by Donna Ferro. Throughout the site, the terms “we”, “us” and “our” refer to Donna Ferro. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service (“Terms”).

Please read these Terms carefully before accessing or using our website.

Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence or that you have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.

Products & Descriptions

We sell vintage and/or second-hand items.
Due to the nature of vintage products:

  • All items are one-of-a-kind

  • Minor signs of wear, aging, or imperfections are normal and part of the item’s character

We make every effort to accurately describe and photograph each item. Colors may vary slightly depending on screen settings.

Prices & Payment

All prices are listed in EUR, unless stated otherwise.
We reserve the right to change prices at any time without notice.

Payment must be completed in full before orders are shipped.

Shipping

Shipping costs and delivery times are shown at checkout.
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

We are not responsible for delays caused by customs or postal services.

Returns & Refunds

Return conditions are described in our Refund Policy, which forms part of these Terms.

Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only and may change without notice.

Limitation of Liability

To the fullest extent permitted by law, Donna Ferro shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

Governing Law

These Terms are governed by and construed in accordance with the laws of Austria.

Changes to Terms

We reserve the right to update or replace these Terms at any time. Changes will be posted on this page.

Contact Information

Questions about the Terms of Service should be sent to:
shopdonnaferro@gmail.com